Sign into your SHISEIDO (Hong Kong) online account (Existing SHISEIDO Members can try out each feature by creating online account)
You can find more support on the FAQ.
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For SHISEIDO (Hong Kong) eshop orders and website enquiries, please check FAQ for more information.
For further assistance, please email us your SHISEIDO (Hong Kong) online account login email address, contact number and order details with screen capture at news.mkt@shiseido.com.hk to contact SHISEIDO (Hong Kong) Customer Service Support.
Email: news.mkt@shiseido.com.hk
Contact Number: (852) 2262 6966
Office hour: Monday to Friday 9am – 1pm & 2pm – 6pm (Closed on Saturdays, Sundays and Public Holidays.)